dv toto Platform Privacy Notice

This page describes what we collect when you use dv toto and how we keep that data protected. We take your privacy seriously and are transparent about our practices. Whether you access dv toto on Android, iOS, or desktop, the same privacy commitments apply across all platforms.

We collect personal information only when necessary to operate our platform, process your payments, verify your identity, and comply with local regulations. We do not sell your data to third parties. Our servers may sit outside your jurisdiction, but we apply consistent security standards regardless of location.

This notice explains what data we collect, how we use it, who we share it with, your rights, and how to contact us with questions.

What Data We Collect

We collect your personal information in several ways. When you create a dv toto account, we ask for your email address, phone number, and a password. During identity verification, we collect your full name, date of birth, government ID number (such as KTP), and proof of address. We also collect payment information when you deposit or withdraw funds.

We collect transaction data automatically—every deposit, withdrawal, bet, and game session is logged. We also collect device information: your phone model, operating system version, browser type, and IP address. This helps us detect fraud, troubleshoot technical issues, and optimise our platform for different devices.

How We Use Your Data

We use your data to operate dv toto and provide our services. Your email and phone number allow us to contact you about your account, send withdrawal confirmations, and notify you of important updates. Your identity information is used to verify your account and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations.

We use transaction data to process your deposits and withdrawals, calculate your balance, and generate your account history. We analyse game session data to detect unusual patterns that might indicate fraud or account compromise. We also use aggregated, anonymised data to improve our platform—for example, identifying which games are most popular or which payment methods are most reliable.

We do not use your data for marketing purposes without your consent. If you opt in to promotional emails, we'll send you information about new games, special offers, or platform updates. You can unsubscribe from these emails anytime through your account settings.

Third-Party Processors and Data Sharing

We share your data with third parties only when necessary to operate dv toto. Our payment processors (such as DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet) receive your payment information to process deposits and withdrawals. These processors have their own privacy policies and security standards.

We work with identity verification providers to confirm your government ID and proof of address. These providers do not store your data longer than necessary to complete verification. We also use cloud hosting providers to store our databases and backups. These providers are contractually obligated to protect your data and use it only to provide hosting services.

We do not sell your personal data to advertisers, data brokers, or other third parties. We may share anonymised, aggregated data with analytics partners to understand platform trends, but this data cannot identify you individually.

Your Rights and Data Access

You have the right to access your personal data. You can view your account information, transaction history, and game records anytime through your dv toto dashboard. If you want a complete copy of all data we hold about you, contact our support team and we'll provide it in a standard format.

You have the right to correct inaccurate data. If your name, address, or other information is wrong, log into your account and update it. For changes that require verification (such as your government ID), contact our support team.

You have the right to request deletion of your account and associated data. We will delete your personal information within a reasonable timeframe, except where we're required to retain it for legal or regulatory reasons (such as anti-money-laundering compliance). Transaction records may be retained for accounting and audit purposes.

How We Protect Your Data

We use industry-standard encryption to protect your data in transit and at rest. Your password is hashed using a secure algorithm; we never store your password in plain text. We recommend enabling two-factor authentication (2FA) on your account for additional security.

Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. Our staff access your data only when necessary to provide support or investigate issues, and they are bound by confidentiality agreements.

We cannot guarantee absolute security. If we discover a data breach, we will notify affected users and relevant authorities as required by law. We maintain cyber insurance to cover potential losses from security incidents.

Cookies and Tracking Technologies

We use cookies to store your login session, remember your preferences, and track your activity on dv toto. These cookies are stored on your device and expire after a set period (typically 30 days). You can delete cookies through your browser settings, but this will log you out of dv toto.

We do not use cookies to track you across other websites. We do not share cookie data with advertisers or analytics companies outside dv toto. If you disable cookies, some features of dv toto may not work properly.

Data Location and Jurisdiction

Our servers are located in multiple regions, including Southeast Asia. Your data may be processed and stored in jurisdictions outside Indonesia. By using dv toto, you consent to your data being transferred to and processed in these locations. We apply the same security and privacy standards regardless of where your data is stored.

This privacy notice is governed by the laws of the jurisdiction where dv toto operates. If you have a dispute about our privacy practices, you may contact our support team or pursue legal remedies available in your jurisdiction.

Contacting Us About Privacy

If you have questions about our privacy practices, want to access your data, or wish to exercise your rights, contact our support team through the in-app messaging system or email. We respond to privacy requests during standard business hours. For urgent matters, you can also reach out through our contact page.

We review and update this privacy notice periodically. If we make material changes, we'll notify you through your account or email. Your continued use of dv toto after changes take effect means you accept the updated notice.

Your Privacy on dv toto

We are committed to protecting your privacy while operating dv toto. We collect only the data necessary to provide our services, comply with regulations, and prevent fraud. We do not sell your data, and we apply consistent security standards across all platforms—Android, iOS, and desktop.

If you have concerns about how we handle your data, or if you're in Jakarta, Surabaya, Bandung, or Medan and want to discuss your privacy rights, our support team is available to help. We take your trust seriously and work continuously to maintain the security and confidentiality of your information on dv toto.